Privacy Policy

The EU General Data Protection Regulation (GDPR) is a European legislation which will come into force in May 2018. GDPR builds on existing data protection laws and creates a single universal data protection approach across the entire EU. GDPR strengthens the rights that EU citizens have over their personal data.

Experience Counts (York) CIC is committed to ensuring that your privacy is protected.

Experience Counts (York) CIC may ask you to provide certain personal data by which you can be identified when using this website. You can be assured that it will only be used in accordance with this privacy statement.

What is Personal Data?

Personal data is defined by the ICO as “any information which relates to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.”

What do we collect?

The personal data we collect includes some or all of the following:



Phone number

Email address

Please obtain the person’s consent if you are providing personal data of someone other than yourself.

How we collect your Data?

The personal data we collect, store and use, is information that you have provided to us through the following methods:

Data entered on our on-line form

Phone calls and text messages


How Experience Counts (York) CIC uses your data

Internal record keeping.
Progress follow-up emails
Destination data – recording outcomes
To send signposting opportunities, which may be of interest
Support future funding bids – we only use destination data, including the first part of the postcode and the number of people into work, volunteering, training or self-employment

Experience Counts (York) CIC will retain documented data (physical or electronic) possibly containing personal data, in order to protect our legal rights (insurance and risk management)


Experience Counts (York) CIC is committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, Experience Counts (York) CIC have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information they collect online.

Controlling your personal data

If you have previously agreed to us using your personal data, you may change your mind at any time by emailing us at

Experience Counts (York) CIC will not sell, distribute or lease your personal information to third parties unless they have your permission or are required by law to do so.

If you believe that any information Experience Counts (York) CIC are holding on you is incorrect or incomplete, please email as soon as possible.